I have received the machine on Wednesday and I tried to hook up with my system. I used HDMI for audio out and then component for video output. The component does not work. I tried using the video output (yellow) and it works fine. I have also used the setup at the menu to change it to Component as the main output for video. Did I do something wrong? or is there something wrong with my 83SE?
用戶名:letsrock IP:219.77.226.* 来自: 时间:2010-04-02 08:59 咨询类型:售后咨询
We have discussed this question in our calling, I will go to your home at next Tuesday to find what's happen in the unit.....Thanks

官方客服回复于: 2010-04-02 11:14 回复(0)

你們在上面提到:\"We will upgrade the unit in your home, no need send back to our company\"
但我是香港用戶,仍能享受上門 upgrade嗎?
用戶名:zard IP:218.190.0.* 来自: 时间:2010-04-02 07:30 咨询类型:购买咨询
Of course, Actually, Only 香港用戶 享受上門 upgrade

官方客服回复于: 2010-04-02 11:12 回复(0)

Can I update firmware # \"BDP83-50-0323B\" to my SE83 which was bought from Ouku?
用戶名:ngansir IP:61.144.249.* 来自: 时间:2010-04-01 16:01 咨询类型:售后咨询
If your 83SE is US version, of course, you can upgrade the firmware of US version.

官方客服回复于: 2010-04-02 11:11 回复(0)

I am quite interested in the upgrade kit which would be released in mid April. I would like to know about the price of the upgrade kit and when should I place the order. Thanks.
用戶名: IP:219.77.124.* 来自: 时间:2010-04-01 05:07 咨询类型:购买咨询
The price of upgrade kit is HKD2500. if you want to upgrade the kit, please send your contact information to BD@ouku.com, we will inform you when the unit in our stock.

官方客服回复于: 2010-04-01 09:24 回复(0)

借問聲,我剛才落了訂單後,忘了把訂單號碼記下,後來想check訂單情況,把訂貨的手機及E-mail打上也說沒找到對應紀錄,那我要再落一次order嗎,另外還想問,我可把支付金額經香港匯豐銀行或恆生銀行的櫃員機過數到貴公司的400-701074-838的匯豐銀行戶口嗎,要是我過數了,那貴公司怎機辨別是我的或其他人的訂單,以上疑問勞煩為小弟解答!
用戶名: IP:10.11.72.* 来自: 时间:2010-03-31 12:06 咨询类型:购买咨询
因為每個消費者的付款金額跟訂單號碼是一一對應的,即使您忘記了您的訂單號碼,也沒有關係,財務確認到過賬金額後,系統自然會安排貨物發至您留在訂單中的地址。

如果您不放心,請將您的聯繫方式(訂單中留下的聯繫方式,地址、手機、email)等發送郵件到BD@ouku.com,或者電話90676237聯繫我們,我們將在系統中為您確認訂單的情況.

已经查阅到您的订单号码,email给您了

官方客服回复于: 2010-03-31 16:32 回复(0)

你好,我是去年從美國直接訂BDP-83回香港使用,當時你們公司網站還未成立,故只好直購!
現想知我部機可否改為DVD all code 及中文 Menu 顯示?
謝謝幫忙!
用戶名: IP:210.6.130.* 来自: 时间:2010-03-31 10:14 咨询类型:售后咨询
您可以直接到如下網站http://www.av199.com/thread-249508-1-1.html去下載全區的Hack軟件,然後刻錄到一張CD上即可使用,中文菜單您可以在本網站下載軟件然後升級完成

官方客服回复于: 2010-03-31 11:32 回复(0)

借問聲付款後的Receipt要怎樣的 email到貴公司?搞不懂,fax可以嗎
用戶名: IP:219.79.120.* 来自: 时间:2010-03-30 21:02 咨询类型:购买咨询
都沒有必要將receipt給我們,我們的系統會自動根據您的付款和訂單號,為您發貨,如果您一定要給我們付款的Receipt, 我們建議使用Email, email address: bd@ouku. com

官方客服回复于: 2010-03-31 09:15 回复(0)

請問83SE是不可以透過HDMI入AV amp 播SACD 或DVD audio disc? 謝謝!
用戶名:Peter IP:116.49.158.* 来自: 时间:2010-03-30 19:09 咨询类型:商品使用咨询
Yes,of course.

官方客服回复于: 2010-03-31 09:12 回复(0)

I bought the bdp 83 last week and enjoyed the player v. much. I am also interested to up-grade the player to SE. Please advise the price whether the up-grade kit is available and the price. Is it necessary to return the player to you for up-grade?
用戶名:lam IP:219.76.190.* 来自: 时间:2010-03-30 16:43 咨询类型:售后咨询
Thanks for your support, the upgrade kit will be available in the middle of April, if you need it, please email to us,our email address: BD@ouku.com. and tell us your contact information, we will inform you when the kit in our stock.

We will upgrade the unit in your home, no need send back to our company

官方客服回复于: 2010-03-30 17:52 回复(0)

借問聲美版的BDP-83SE,是用美國插頭,但可以轉用香港插頭嗎,還是一定要用美式拖版,還有,在香港入數是直接存入貴公司戶口還是要用匯款方式來支付,還有貨物不用可以速遞而自取嗎?謝解答
用戶名: IP:10.11.72.* 来自: 时间:2010-03-30 13:09 咨询类型:购买咨询
1、因為是從美國直接進口到香港的貨物,所以只能是美國的插頭,消費者只需要購買一個轉接頭即可,非常方便的
2、貨款直接匯到我公司賬戶既可,存款或者匯款應該都可以
3、因為我們是一家網絡公司,所以只能採用快遞的方式收貨

官方客服回复于: 2010-03-30 17:49 回复(0)

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